Return Policy – KSG Fashion

At KSG Fashion, we prioritize customer satisfaction and aim to provide a hassle-free shopping experience. Our return policy is outlined below:If you are not fully satisfied with your purchase, your online purchase can be returned to us within 20 days from the date the order was delivered. Returned Items will be available only for Exchange. Refunds will NOT be provided. Original shipping cost paid by the customer will NOT be refunded.

Eligibility for Returns

Items must be returned within 20 days of return window, a 30% restocking fee will be charged. If you require a size exchange, please write the size desired on the packing slip that you received with the package. .
Products should be unused, unwashed, and in their original condition, including tags and packaging.

Non-Returnable Items

Please take into account that for hygiene reasons the following products will not be available for exchange/refund: gels, control bodysuits, bands, girdles, corsets and intimate and/or undergarments in general.

Process for Returns

Contact our customer service at Email us at info@ksgfashion.com or initiate a return request through your account on our website. Provide proof of purchase (order confirmation or receipt).

Refund or Exchange

The return item(s) passed the inspection, an exchange will be provided within 7 to 14 days of receipt. If the item(s) is damage, missing hangtags, or has passed the return policy window, it will be returned to the costumer.  If  Items that are final sale or clearance will also be retuned to the customer. Please ship the return item(s) to:

 Attn: Kstorellc Returns

6400 Boynton Beach Blvd # 741 272 Boynton Beach, FL 33474

Shipping Costs

All return shipping charges must be pre-paid. We recommend that all returned shipment items be sent to us using a trackable shipping method. Make sure you add sufficient insurance to cover the purchase price of the item(s) being returned.

Damaged or Defective Items

 KSG Fashion is not responsible for lost, stolen, damaged, mishandled packages. All shipping charges are the costumer’s responsibility.